RightPlace is zero knowledge: your data is encrypted so that only you can open it, and not even we can read it. That privacy is exactly why your recovery code matters. It is the key to your own data, held only by you. Read more about zero knowledge.

Your recovery code is a personal key that lets you get back into your account, on any device, whenever you need to.

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What it is

Your recovery code is a short, one-of-a-kind key that belongs only to you. RightPlace encrypts your data with it, so your code is what unlocks your account on a brand new device. Think of it like the spare key to your home: you rarely need it, but you are glad it exists.

When you would use it

• Setting up RightPlace on a new computer.
• Getting back in if you forget your password and are not signed in anywhere else.

If you are already signed in on another device, the easiest path is to pair the new device from there, with no typing required. The recovery code is your backup for when that is not an option.

Only you have it

RightPlace is built so that we never see your recovery code. We cannot read it, reset it, or recover it for you, and that is on purpose: it means no one at RightPlace, and no one who breaks into our servers, can open your data. The trade-off is simple. Because only you hold the code, keeping a copy is up to you.

RightPlace support will never ask you for your recovery code. Anyone who does is not us.

How to keep it safe

• Save it in your password manager, such as 1Password, Bitwarden, or iCloud Keychain.
• Or write it down and keep it somewhere only you can reach.
• Treat it like a key, not a password. You do not type it day to day, you just keep it safe.

Where to find it

In the desktop app, open Settings, then Devices and Sync, and choose View Recovery Code under Account Key and Pairing. You can copy it, download it, and confirm that you have saved it.

Good to know

• You can view and save your code again any time, from a device that already has it.
• If you ever think your code was exposed, you can generate a new one and save it again on your devices.